IT is no longer the monolith it once was. External business units are creating challenges for CIOs traditionally looking to put everything under one roof. But instead of fighting the battle to continually fight turf wars, how do you knit all the solutions across business units together?With the rise of the Consumerization of IT, can the CIO become the Chief Integration Officer? How would it make sense to introduce this new role as the point person to ensuring the business stays coherent and connected, and how will they navigate the many technical challenges toward making an integrated business a reality?
Hugh Miller, CIO, City of San Antonio, TX
Hugh Miller CIO, City of San Antonio, TX Hugh Miller joined the City of San Antonio in July, 2004, after tenure at Priceline.com and the San Antonio Water System. He has spent most of his career in information technology leadership in... More View all posts
Hugh Miller CIO, City of San Antonio, TX Hugh Miller joined the City of San Antonio in July, 2004, after tenure at Priceline.com and the San Antonio Water System. He has spent most of his career in information technology leadership in several places throughout the country. Serving as the Chief Technology Officer and Director of the Information Technology Services Department (ITSD), Mr. Miller is responsible for providing information technology (IT) services to all City of San Antonio departments on a daily basis. ITSD also provides leadership, vision and support for all technology functions throughout the City organization. Mr. Miller has overseen the redesigning and rebuilding of all the voice and data networks, most of the business systems, redundant datacenters and the IT service catalog. He worked with the City’s energy company to build a fiber optic wide area network spanning throughout San Antonio. Additionally, he and his staff helped the Library department deploy an award winning public wireless network that runs in all of the library branches and have deployed wireless throughout most City offices and the Riverwalk. He has helped ITSD begin implementing best practices through the utilization of Information Technology Infrastructure Library and by building a service-based technology organization. On December 10, 2007, Hugh’s hard work and leadership was honored by being selected as one of Computerworld’s Premier 100 IT Leaders for 2008. Computerworld’s Premier 100 IT Leaders Awards Program honors executives who show exemplary technology leadership in resolving pressing business problems. Mr. Miller sits on several organizations’ advisory boards and has been asked to speak at many conferences throughout the US. Mr. Miller’s education includes, Electrical Engineering – University Of Texas at San Antonio, Computer Engineering – Iowa State University and Graduate courses – University Of Texas San Antonio Less View all posts
Jay Ferro, CIO, American Cancer Society
Jay is currently Chief Information Officer for the American Cancer Society (ACS), a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Headquartered in Atlanta, Georgia, the ... More View all posts
Jay is currently Chief Information Officer for the American Cancer Society (ACS), a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Headquartered in Atlanta, Georgia, the American Cancer Society has more than 900 local offices nationwide and a presence in more than 5,100 communities. Jay is responsible for the people, strategy and operations of the Global Information Technology organization. Prior to joining ACS in 2012, Jay served as Senior Vice President and Chief Information Officer for AdCare Health Systems, a rapidly growing and recognized innovator in health care facility management. Jay spent the previous 7 years at AIG (American International Group), most recently as VP and CIO for AIG Aerospace, a leading global aerospace insurer. At AIG, Jay implemented numerous improvements that have delivered substantial value to the organization while managing significant organizational change in a turbulent market environment. In addition to his role as AVP of Information Technology with AIG Personal Lines, Jay was selected as CFO for Operations and Systems in 2006 and led multiple global IT Finance and Governance Standards initiatives that resulted in millions of dollars in savings for the organization. Jay continues to be a thought leader in the Information Technology arena and is a frequent guest speaker and panelist, both in Atlanta and Nationwide. He’s been featured in multiple publications, including Forbes, Wall Street Journal, and CIO Magazine. In recognition of his accomplishments, Jay was selected as Georgia CIO of the Year in 2011, and is currently serving as Chair for the Georgia CIO Leadership Association. His commitment and dedication to community involvement is evidenced by the time and energy he contributes. In 2007, he founded the non-profit group, Priscilla’s Promise, in honor of his late wife, which raises funds for cervical cancer education and research. In 2011 he was elected to the Board of Directors for TechBridge, an Atlanta-based nonprofit organization that helps other nonprofits use technology to improve their capability to serve the community, and in 2013 was named Board Chair. Jay earned both his Bachelor’s Degree in Political Science and his Masters of Business Administration from The University of Georgia. Jay continues to be involved with his alma mater, both as a mentor for young alumni and as a member of the Alumni Board of Directors for the Terry College of Business. Jay lives in the Metro Atlanta Area with his 3 sons: Trey, Connor and Alex. Less View all posts