Winning Strategies For Exceeding Customer Expectations
Leadership

Winning Strategies For Exceeding Customer Expectations

Leadership - Winning Strategies For Exceeding Customer Expectations

In today’s day of constant change, customer expectations are behaving like crazy creatures. They are growing and shrinking. They are changing shape and direction. Juggling priorities and resource constraints, organizations are finding it increasingly harder to deliver on morphing customer expectations. What strategies as well as changes in mindset, processes, and tools will help stay ahead and exceed customer expectations?

Contributors

Shaveta Wadhera, CIO, GE Transportation

Shaveta has extensive experience in leading large global technology programs, business operations, infrastructure management and Sourcing function across large organizations like General Electric and Max Newyork Life. In her current role as... More   View all posts
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