Should Business influence or control IT investments?
CXO

Should Business Influence Or Control IT Investments?

CXO - Should Business Influence Or Control IT Investments?

Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to quickly spot new customer needs and adapt the processes needed to meet those needs. Meanwhile, the IT organization (and its CIO) is often assessed on efficiency metrics that may be internal to IT, including infrastructure spending and portfolio consolidation. As a result, Business Line managers may question the reasons behind any IT investments that don’t help them. Would it be a good idea to let Business managers collaborate and drive IT investments and budgets? Wouldn’t this result in better alignment and fewer headaches for both business and IT?

Contributors

Stewart H. McCutcheon, Chief Information Office, Nalco

Mr. McCutcheon has been Chief Information Officer since joining Nalco in 2009. Before that he was Chief Executive Officer of Acsis, Inc. from 2008 to 2009. Before that he was Chief Operating Officer of Acsis from 2007 to 2008. From 2006 to ... More   View all posts

Chris K. McGlothlin, Executive Vice President and Chief Information Officer, Domino's Pizza

As Executive Vice President and Chief Information Officer at Domino’s Pizza, Chris McGlothlin is responsible for providing technology vision and leadership to the company, as well as developing and implementing information technology init... More   View all posts
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