How to gain a TRUE BLUE following for IT, internally & externally!
CXO

How to Gain a TRUE BLUE Following for IT, Internally & Externally!

CXO - How to Gain a TRUE BLUE Following for IT, Internally & Externally!

What are the secrets for gaining unswerving customer loyalty? …A good product or service that provides good value for time/money! …building personal relationship with the customer! …resolving customer complaints quickly! …open and frequent communication with customers to be sure they are happy and stay that way! …Now, a quick poll: Are we leveraging IT to do enough of all of the above, in order to gain True Blue customers, both “internally” and “externally”?

Contributors

Kevin M. Larson, VP and Chief Information Officer, AAR Corp.

Kevin M. Larson is Chief Information Officer for Aviation Services at AAR CORP., a leading provider of products and services to the commercial aerospace and defense industries. As CIO, Mr. Larson provides leadership for AAR’s Information... More   View all posts
Add Comment
Click here to post a comment

Subscribe to Podcast

Download Mobile App

Advertisement

Attivo Networks MPU 300X250

Follow Us

Newsletter

CIO Talk Network

Login


Not Member Yet?
Register

Register

  • Minimum length of 8 characters