Healthcare

How Social Media Monitoring Can Improve Patient Care

How Social Media Monitoring Can Improve Patient Care

The goal of the Healthcare industry has been to create an overall patient experience, one that gets patients to connect with doctors, to monitor their health activity at home and to be informed about their condition and needs. One third of Americans use social media research health conditions via social media and even make decisions on their care based on that information. How is Healthcare doing at tapping into that community via social media monitoring? How can it go beyond bolstering the brand to actually improving patient care and outcomes?

Contributors

Christopher R. Wood

Christopher R. Wood, CMIO, Loyola University Health System

Christopher R. Wood, MD CMIO, Loyola University Health System Christopher R. Wood, MD, is chief medical information officer of Loyola University Health System. In this role, Dr. Wood connects the two worlds of information technology a... More   View all posts

Gerry Lewis

Gerry Lewis, VP of IT Strategy and Business Development, Ascension Health

Gerry Lewis VP of IT Strategy and Business Development, Ascension Health Gerry Lewis currently serves Ascension as Vice President of IT Strategy and Business Development, a role in which he aligns IT capabilities and services to enabl... More   View all posts

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