Innovation

From Intelligence to Relevance

From Intelligence to Relevance

Heavy focus on Artificial Intelligence and Machine Learning driven applications and processes may allow us to predict, learn, adapt and operate autonomously. However, faster does not always make things better, reducing human intervention does not always make an interaction effective, and becoming responsive does not always result in meeting a customer need. So, how do we align and converge all such smarts and intelligence building efforts to achieving the ultimate business goal of staying relevant?

Contributor

Melvin Kirk

Melvin Kirk, Senior Vice President and Chief Information Officer, Ryder System

Melvin Kirk is Senior Vice President and Chief Information Officer for Ryder System, Inc., a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. He is a member of Ryder’s Executive Lead... More   View all posts

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