Sharon Taylor | CIO Talk Network

Author - Sharon Taylor

Sharon Taylor is the Chief Architect for ITIL and ITIL Refresh. Sharon is the Chair of the itSMF International Publications Executive Committee, responsible for ensuring global quality publications in over 30 countries, and is at the centre of best practice development and endorsement. She is also the President of the North American Institute of Certified Service Management Professionals, a sister organization to the UK Institute of Service Management.

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